Shipping
We ship most orders within 1-2 business days, with 95% of orders reaching our customers in two days of transit time.* We do not ship internationally or fulfill deliveries to US territories, PO boxes, or re-shippers.
Where We Ship From
During checkout, our system determines the fastest, most cost-effective location to ship from based on the availability of the items ordered and the ship-to address.
Shipping Costs
Shipping costs are calculated at checkout based on shipping method chosen, delivery location, ship from location, and the weight/dimensions of the shipment. Some larger orders may require a quote for truck delivery due to size and weight.
Shipping Options Available at Checkout
For packages over 1 lb: UPS Ground, 2 Day, & Next Day *
For packages under 1 lb: USPS Priority Mail, Priority Mail Express & First Class Package Service - Retail and UPS Ground, 2 Day, & Next Day *
Estimated Delivery Timeframes*
We ship orders Monday-Friday, with the exception of scheduled holidays. Most orders are shipped within 1-2 business days, as long as the product is in stock. Once the order ships, the estimated carrier delivery times are as follows:
UPS Ground - Allow 3-5 Business Days for Delivery*
USPS (Priority Mail) - Allow 7-10 Business Days for Delivery*
Custom Shipping
For custom shipping options including expedited or LTL, please reach out to our customer support for a quote.
Delivery and ship times are not guaranteed.
2026 Holiday Closures
All Austin Hardware locations will be closed:
Memorial Day - May 25, 2026
Independence Day - July 3, 2026
Labor Day - September 7, 2026
Thanksgiving Holiday - November 26 - 27, 2026
Christmas Holiday - December 24 - 25, 2026
New Year Holiday - December 31, 2026, and January 1, 2027
Please ensure critical orders are received prior to these dates.