Unlike torsion spring assists, SAFE ASSIST, offers a safe and effortless way to operate heavy ramp doors. Springs can help bear the load of heavy ramp doors, but these systems can make opening and closing ramp doors extremely difficult due to the initial force needed. Safe Assist utilizes technology that eliminates the physical strain of opening and closing heavy ramp doors by rendering the door virtually weightless. While eliminating cables and cords, spring systems contain a significant amount of stored energy and severe injury can result if the spring system is improperly adjusted, modified, or otherwise altered.

Safe Assist’s patent-pending working system is completely enclosed in the aluminum case, eliminating the hazards or risk of injury from snapped cables, injuries from tripping, damage to cargo or equipment that can hit cables, and injuries to animals, such as horses caused by scraping against the cables.

Safe Assist was tested with 20,000 cycles with no failure. The design will allow for and extended life expectancy, but is not rated in terms of years as every user will have different daily use requirements.

Safe Assist can significantly enhance the safety and operational efficiency of service businesses. This product enhances SAFETY while improving UPTIME and FUNCTIONAL PERFORMACE of trailer fleets. SAFE ASSIST eliminates the common tripping hazard posed by cables on trailer ramp doors while making the ramp doors virtually weightless during opening and closing. This not only improves the safety of personnel, but also reduces the need for frequent trips to the repair center to replace worn-out or broken cables. Fewer workers’ compensation claims and less downtime for trailers means crews can stay out in the field, serving clients.

Safe Assist is installed at the time of manufacturing due to the frame and support structure required to safely operate the ramp door. It is fully integrated in the trailer as opposed to being bolted on. See our list of manufacturers at the top of the page that offer Safe Assist as a standard option on their trailers. They can help direct you to dealers that offer their trailers with Safe Assist. If your preferred manufacturer is not listed below, please have a dealer reach out to the manufacturer directly. Any questions or assistance needed in this process, please reach out to 800-821-3520 or email us at sales@austnhardware.com.

The base price for Safe Assist ranges from $2000-2500. Pricing may vary from this base price depending on the installation requirements. Please work with your local dealer to quote the addition of Safe Assist through the manufacturer.

Safe Assist is installed at the time of manufacturing due to the frame and support structure required to safely operate the ramp door. It is fully integrated in the trailer as opposed to being bolted on. See our list of manufacturers at the top of the page that offer Safe Assist as a standard option on their trailers. If you don’t see your preferred manufacturer listed, please request they add and share our contact information, 800-821-3520 or sales@austnhardware.com.

We would love to work with you on adding Safe Assist to your trailers! Please reach out to our team at 800-821-3520 or email us at sales@austnhardware.com. You can also fill out the “Contact Us” form and someone will be in touch.

There is no maintenance required. The components are lubricated for the life expectancy of the unit.

Reach out to your trailer manufacturer or authorized trailer dealer if any issues arise. Do not attempt to fix the unit. Follow all safe use instructions and warnings.

If the exterior is damaged due to impact, for your safety, please reach out to your trailer manufacturer or authorized trailer dealer for immediate repair or replacement. Follow all safe use instructions.

The Safe Assist was designed to be adjustable over the product’s lifetime so that force can be adjusted should the door start to feel too heavy. Read the Safe Use Instructions for directions and warnings before adjusting the Safe Assist.