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SAFE ASSIST: THE REVOLUTIONARY RAMP DOOR ASSIST that is changing the trailer industry

Safe assist unit on white background

The SAFE ASSIST is a patent-pending, revolutionary product from Austin Hardware®. It’s no secret that heavy-duty equipment like trailers and ultra-heavy ramp doors can pose a host of challenges–and potential safety threats—to users. Enter SAFE ASSIST, the lightweight, heavy-duty ramp door assist transforming user experience in the trailer world.

Austin Hardware trailer with Safe Assist installed on open trailer door

Effortless operation & Premium Quality

SAFE ASSIST works by eliminating the physical strain of opening and closing heavy ramp doors by rendering the door virtually weightless. All that’s required is the strength of a single finger throughout the complete motion. Unlike traditional ramp assists, the revolutionary new SAFE ASSIST is fully concealed to remove the need for dangerous cables that can snap or create a tripping hazard. 

  • Removes physical strain from opening and closing heavy ramp doors—the strength of one finger is all you need.
  • Maintains balanced weight distribution through the full range of motion
  • Eliminates tripping hazard of cables and chance of injury from a snapped cableEliminates tripping hazard of cables and chance of injury from a snapped cable
  • 100% Concealed
  • Constructed of non-corrosive, heavy-duty aluminum
  • No deterioration or fatigue over time
  • Lightweight
Back of trailer with Safe Assist installed on ramp door

Improved safety

With the SAFE ASSIST by Austin Hardware, you can say goodbye to the dangerous obstacles and safety risks associated with traditional ramps. With the SAFE ASSIST, even the heaviest trailer ramps are rendered virtually weightless—no strenuous initial force is needed, which is often the case in ramp assists supported by torsion springs. Without the need for cables or torsion springs, virtually all hazards and concerns are eliminated all together. 

With SAFE ASSIST, the following common hazards are avoided:

  • Risk of injury from snapped cables or tripping
  • Injuries to animals, such as horses caused by scraping against the cables
  • Damage to cargo or equipment that can come into contact with cables
  • Injuries from torsion springs, which contain a significant amount of stored energy and pose a threat if improperly adjusted
  • Corrosion of springs and frequent need for maintenance

Don’t take our word for it—see the incredible benefits of the SAFE ASSIST in action. We’re all about enhancing end-user experience with innovative solutions that emphasize safety and eliminate common obstacles. 

Close up of open ramp door on trailer with Safe Assist installed

SAFE ASSIST MOUNTING KITS

At Austin Hardware, we take pride in going the extra mile for our customers when it comes to engineering innovative solutions. That’s why we made using the SAFE ASSIST even easier with our handy mounting kits.

 

Our optional mounting kits offer the benefit of having lock nuts welded to a mounting plate, making installing SAFE ASSIST extra convenient because you no longer need two tools to do the installation. Made from heavy steel, our mounting plate also enhances durability by acting as a backer for soft materials like aluminum frames.

 

The kits can be purchased with 5", 6", 7", or 8" long bolts to meet the needs of any application. The SAFE ASSIST mounting kits include:

 

• 2 mounting plates
• 4 mounting bolts

Shop Mounting Kits

The kits can be purchased with 5", 6", 7", or 8" long bolts to meet the needs of any application.

SAFE USE & INSTRUCTIONS

For safe use see our safe use guide and watch the video below.

Download Our Guide

Your SAfe assist questions answered

General Safe Assist Questions
Maintenance Questions
Use Instructions

What makes the Safe Assist different from other ramp door spring systems?

Unlike torsion spring assists, SAFE ASSIST, offers a safe and effortless way to operate heavy ramp doors. Springs can help bear the load of heavy ramp doors, but these systems can make opening and closing ramp doors extremely difficult due to the initial force needed. Safe Assist utilizes technology that eliminates the physical strain of opening and closing heavy ramp doors by rendering the door virtually weightless. While eliminating cables and cords, spring systems contain a significant amount of stored energy and severe injury can result if the spring system is improperly adjusted, modified, or otherwise altered.

What makes the Safe Assist different from other ramp door with a cable system?

Safe Assist’s patent-pending working system is completely enclosed in the aluminum case, eliminating the hazards or risk of injury from snapped cables, injuries from tripping, damage to cargo or equipment that can hit cables, and injuries to animals, such as horses caused by scraping against the cables.

How long will the Safe Assist last?

Safe Assist was tested with 20,000 cycles with no failure. The design will allow for and extended life expectancy, but is not rated in terms of years as every user will have different daily use requirements.

How does the Safe Assist help my business?

Safe Assist can significantly enhance the safety and operational efficiency of service businesses. This product enhances SAFETY while improving UPTIME and FUNCTIONAL PERFORMACE of trailer fleets. SAFE ASSIST eliminates the common tripping hazard posed by cables on trailer ramp doors while making the ramp doors virtually weightless during opening and closing. This not only improves the safety of personnel, but also reduces the need for frequent trips to the repair center to replace worn-out or broken cables. Fewer workers’ compensation claims and less downtime for trailers means crews can stay out in the field, serving clients.

Is there any maintenance required?

There is no maintenance required. The components are lubricated for the life expectancy of the unit.

What do I do if I experience any issues with the operation of the Safe Assist?

Reach out to your trailer manufacturer or authorized trailer dealer if any issues arise. Do not attempt to fix the unit. Follow all safe use instructions and warnings.

What do I do if the exterior of the Safe Assist unit is damaged from impact or a wreck?

If the exterior is damaged due to impact, for your safety, please reach out to your trailer manufacturer or authorized trailer dealer for immediate repair or replacement. Follow all safe use instructions.

How do you adjust the weight of the ramp?

The Safe Assist was designed to be adjustable over the product’s lifetime so that force can be adjusted should the door start to feel too heavy. Read the Safe Use Instructions for directions and warnings before adjusting the Safe Assist.

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Austin Hardware is here to be your trusted partner in business and industry advice and knowledge. Our online hub or resources are always available to you and stocked with helpful blogs, pamphlets, sales sheets, and the latest industry news.

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